Shipping policy

Dispatch Time

At Garden Shoppy, orders are typically dispatched within 3–5 business days after payment confirmation.
Our operations run from Monday to Saturday, 10 AM to 5 PM, and we remain closed on Sundays and national holidays. During peak periods or holidays, we take every possible measure to minimize any potential shipment delays and ensure your plants and products reach you in the best condition.

Delivery

We strive to ensure that your plants and garden essentials reach you fresh and on time. Once your order has been dispatched, delivery typically takes 2 to 7 business days for most locations across India (subject to product availability and courier service).

Please note that Garden Shoppy reserves the right to decline or cancel orders from customers with prior order issues or policy violations, and to correct any pricing or product description errors that may appear on the website. Our goal is to maintain transparency and deliver the best possible shopping experience to every customer.

Shipping Methods

We partner with trusted and reliable shipping carriers to ensure your plants and gardening products are delivered safely and on time.

We are currently tied up with the following delivery partners:
🔗 DTDC: https://www.dtdc.in/trace.asp
🔗 DHL: https://www.dhl.com/in-en/home/tracking.html
🔗 Blue Dart: https://bluedart.com/tracking
🔗 Delhivery: https://www.delhivery.com/tracking

Your order may be shipped through standard, expedited, or other available shipping methods, depending on your location and courier service availability. Our goal is to ensure that your plants reach you in the best condition and at the earliest possible time

Shipping Costs

We take every possible step to deliver healthy, high-quality plants to your doorstep with safe and secure packaging. To ensure timely and damage-free delivery, we work with trusted and reputed courier partners across India.

Unlike regular products, live plants are highly sensitive and fragile. Each plant is packed individually with special care to prevent stress or damage during transit. This careful handling, protective packaging, and specialized logistics are essential to ensure your plants arrive in excellent condition.

Because of this extra care, free shipping is not available. A nominal shipping fee is applied based on the product weight and delivery location, helping us maintain high delivery standards and plant health.

Garden Shoppy reserves the right to revise or update shipping charges and policies at any time without prior notice.

Order Tracking & Notifications

We keep you informed at every stage of your order. Once your order is successfully placed and dispatched, you’ll receive an SMS notification with your shipment details and tracking information.

Track Your Order

You can easily track your order on our website using the link below:
https://www.gardenshoppy.com/tools/track

For real-time delivery updates, you can also track your shipment directly on our courier partners’ websites:

Our Delivery Partners:

This will help you stay updated on your package from dispatch to delivery 🌱

We dispatch all orders on a doorstep delivery basis. However, the final delivery timeline depends on the courier partner’s local delivery team, and there may occasionally be delays beyond our control. To ensure your plants remain fresh and healthy, we strongly recommend collecting your parcel from the final delivery point at the earliest possible time if there are any delays.

Please note that Garden Shoppy will not be responsible for any product damage caused by delayed collection, and refunds or replacements will not be provided in such cases.

Customer Support

At Garden Shoppy, your satisfaction is our top priority. Our support team is always happy to assist you with any questions or concerns regarding your orders, shipping, or delivery.

📞 WhatsApp Us: +91-7557445744
📧 Email: support@gardenshoppy.com

Our Customer Support is available Monday to Saturday, from 10 AM to 5 PM, and we remain closed on Sundays and national holidays.

We’re here to ensure that your experience with Garden Shoppy is smooth, reliable, and enjoyable — from placing your order to nurturing your plants with care.