FAQs
Placing an order on GardenShoppy.com is simple and secure:
- Add to Cart: Click the ‘Add to Cart’ button for the products you wish to purchase.
- Review Your Cart: Once your cart appears, check the selected items and quantities, then click ‘Checkout’.
- Enter Details: Fill in your required information such as Name, Contact Number, Email ID, and Delivery Address.
- Make Payment: Choose your preferred online payment method and complete your purchase.
- Track Your Order: After successful payment, you’ll receive a confirmation message along with tracking details to monitor your delivery.
At present, GardenShoppy.com delivers products across India only. We do not offer international shipping services at this time. All orders will be processed and shipped within the territorial boundaries of India in accordance with our standard delivery timelines and policies.
At GardenShoppy.com, we strive to make all our products available for delivery across India. However, certain live plants and perishable items may not be eligible for shipment to distant locations due to their delicate nature and limited ability to withstand long transit times.
If you still wish to purchase such items and are willing to take the associated risk, please contact our Customer Support Team via WhatsApp at +91 75 5744 5744. Our team will be happy to assist you and may suggest faster shipping options, such as air transport, to ensure the best possible delivery experience.
Orders are typically dispatched within 3–5 business days after payment confirmation. Delivery timelines may vary based on your location — generally, within 5–10 business days across most parts of India. For remote or rural areas, delivery may take slightly longer.
You will receive a tracking link once your order has been shipped, allowing you to monitor your delivery status in real time.
We gladly accept UPI, Visa, MasterCard, and several other secure online payment options available at checkout. Please note that Cash on Delivery (COD) is not available — all orders must be paid online to ensure smooth and timely processing.
We’re sorry, but exchanges are not accepted under any circumstances. For more information, please refer to our Refund and Cancellation Policy for the applicable terms and conditions.
You don’t have to worry — most of the images on our website are captured directly at our nursery for better transparency. Each product page includes reference images to help you understand the approximate size and appearance of the product you’ll receive.
Please note that all images are for reference purposes only — actual plants may vary slightly in shape, height, or appearance depending on factors like climate, age, and growth stage.
At GardenShoppy.com, our experienced horticulturists carefully inspect and prepare every plant before shipping to ensure it is healthy and ready for delivery.
Please follow the plant care instructions provided with your order to ensure proper growth.
Kindly note that we do not entertain claims or disputes regarding plant performance, as factors such as handling, growing conditions, and care practices are beyond our control.
At GardenShoppy.com, we partner with trusted and reliable shipping carriers to ensure your plants and gardening products are delivered safely and on time.
We currently work with the following delivery partners:
- DTDC: Track Here
- DHL: Track Here
- Blue Dart: Track Here
- Delhivery: Track Here
Your order may be shipped via standard, expedited, or other available shipping methods, depending on your location and courier availability. We aim to ensure your plants arrive in the best condition and as quickly as possible.
At Garden Shoppy, your satisfaction is our top priority. Our dedicated Customer Support Team is always happy to assist you with any questions or concerns regarding your orders, shipping, or delivery.
📞 WhatsApp: +91 7557445744
📧 Email: support@gardenshoppy.com
Our support hours are Monday to Saturday, 10:00 AM – 5:00 PM.
We are closed on Sundays and national holidays.