Shipping and Delivery Policy
Dispatch Time
At Garden Shoppy, orders are typically dispatched within 3–5 business days after payment confirmation.
Our operations run from Monday to Saturday, 10 AM to 5 PM, and we remain closed on Sundays and national holidays. During peak periods or holidays, we take every possible measure to minimize any potential shipment delays and ensure your plants and products reach you in the best condition.
Delivery
We strive to ensure that your plants and garden essentials reach you fresh and on time. Once your order has been dispatched, delivery typically takes 2 to 7 business days for most locations across India (subject to product availability and courier service).
Please note that Garden Shoppy reserves the right to decline or cancel orders from customers with prior order issues or policy violations, and to correct any pricing or product description errors that may appear on the website. Our goal is to maintain transparency and deliver the best possible shopping experience to every customer.
Shipping Methods
We partner with trusted and reliable shipping carriers to ensure your plants and gardening products are delivered safely and on time.
We are currently tied up with the following delivery partners:
🔗 DTDC: https://www.dtdc.in/trace.asp
🔗 DHL: https://www.dhl.com/in-en/home/tracking.html
🔗 Blue Dart: https://bluedart.com/tracking
🔗 Delhivery: https://www.delhivery.com/tracking
Your order may be shipped through standard, expedited, or other available shipping methods, depending on your location and courier service availability. Our goal is to ensure that your plants reach you in the best condition and at the earliest possible time
Shipping Costs
We take great care to deliver high-quality products with secure packaging right to your doorstep. To ensure safe and timely delivery, we’ve partnered with reputed and reliable courier services across India.
We currently offer Free Shipping on all orders above ₹999. For orders below this amount, a nominal shipping fee will be applied based on the product weight and delivery location.
Please note that Garden Shoppy reserves the right to revise or update shipping charges and policies at any time without prior notice.
Order Tracking & Notifications
We keep you informed at every stage of your order. Once your order is successfully placed and dispatched, you’ll receive an SMS notification with your shipment details and tracking information.
You can easily track your order on our courier partners’ websites for real-time delivery updates:
🔗 DTDC: https://www.dtdc.in/trace.asp
🔗 DHL: https://www.dhl.com/in-en/home/tracking.html
🔗 Blue Dart: https://bluedart.com/tracking
🔗 Delhivery: https://www.delhivery.com/tracking
We dispatch all orders on a doorstep delivery basis. However, the final delivery timeline depends on the courier partner’s local delivery team, and there may occasionally be delays beyond our control. To ensure your plants remain fresh and healthy, we strongly recommend collecting your parcel from the final delivery point at the earliest possible time if there are any delays.
Please note that Garden Shoppy will not be responsible for any product damage caused by delayed collection, and refunds or replacements will not be provided in such cases.
Customer Support
At Garden Shoppy, your satisfaction is our top priority. Our support team is always happy to assist you with any questions or concerns regarding your orders, shipping, or delivery.
📞 WhatsApp Us: +91-7557445744
📧 Email: support@gardenshoppy.com
Our Customer Support is available Monday to Saturday, from 10 AM to 5 PM, and we remain closed on Sundays and national holidays.
We’re here to ensure that your experience with Garden Shoppy is smooth, reliable, and enjoyable — from placing your order to nurturing your plants with care.