Return Policy

Return Policy – Garden Shoppy

Can You Return Plants?

No.
At GardenShoppy.com, your satisfaction is our top priority. We take great care to deliver fresh, healthy, and high-quality live plants to arrive in the best possible condition.
However, we do not accept returns on live plants, as they are delicate living beings that may perish due to both-way transit stress. Sometimes, plants may appear slightly dull or tired due to transit stress. This is perfectly normal. With proper watering, placement in partial shade for the first week, and gradual exposure to sunlight, your plant will quickly regain its natural health and vibrancy. In case any product is damaged on receipt, you are eligible for a return or exchange, please share a clear photograph and an unboxing video of the damaged item at the time of delivery. Upon verification, a replacement will be provided, or a refund may be processed depending upon the facts and circumstances of each case.

If you ever feel unsure about your plant’s health, we’re here to help you.
Contact our friendly support team anytime:

📧 Email: support@gardenshoppy.com
📱 WhatsApp: +91 7557445744 

Return Policy for Non-Plant Products

 Can You Return Non-Plant Products?

Yes.

At GardenShoppy.com, we take great care in selecting the best quality gardening products and accessories to support and enhance your plant life.

If any non-plant product (such as pots, tools, garden accessories, or bio-fertilisers) reaches you in a damaged condition, you are eligible for a return or exchange.

🌸 How to Report a Damaged Product

In the rare event that your product arrives damaged:

  • Please share a clear photograph and an unboxing video of the damaged item at the time of delivery.

  • Email or WhatsApp these details to our support team within 7 days of receiving your order. 

  • Returns or exchanges are accepted only for unused and unopened non-plant products.

  • Once verified, we will gladly process a return or exchange for any unused or unopened product.

Our goal is to make your experience with Garden Shoppy smooth, reliable, and completely satisfying.

📧 Email: support@gardenshoppy.com
📱 WhatsApp: +91 7557445744 

Return Address :